Here at tangery, we like things to be simple, convenient and transparent. Just like event planning, we love it when things are made easier and clearer. We take this philosophy through to all areas of our world, including the way we deal with our users’ personal data.
Some terminology to clear up first…
“tangery user(s)” - these are all the users of our app.
“tangery contact(s)” - these are tangery users whose phone numbers you already have saved in your device contact book, hence you can see them in your tangery contacts and invite them to events.
“event member(s)” - these are all the people who have accepted an event invite, and are inside an event. these may be your tangery contacts (if you have their phone number in your device) or they may be other tangery users who were invited to the event by someone else.
“event admin(s)” - these are event members who have also been granted event administrator privileges. You are automatically made an event admin when you create an event, or can be granted this status when another event admin makes you an event admin.
Information we collect and why we collect it
Through the course of your journey with tangery, you will provide information to us which we will collect.
Phone number and contact book
You provide your phone number to create a tangery account. We use this phone number to verify that you are a real person, and so that other tangery users who have your phone number saved in their device can see you in their tangery contacts, view your name and profile picture, and invite you to their events. Once you provide us with your phone number, we will store and process it on our database on our servers. We won’t show your phone number to other tangery users. In addition, we will request for ongoing access to your phone contact book in order to find out which of your phone contacts are using tangery, so you can view their name and profile picture in your tangery contacts, and invite them to events. You confirm you are authorised to provide us such numbers.
Photos and Documents
If you are an event member, you will be able to upload photos to the event from your device, to share with the other event members. So that you can do this, our app will require access to your device’s folders so you can browse for photos to upload. Once you upload the photos, we will store and process them on our servers. Keep in mind that, once uploaded, any photo you share can be viewed, saved or shared by other event members (and can be edited or deleted by other event admins). Also, if you are an event admin, you can upload an event cover photo, which can be viewed by anybody invited to the event, as well as the other event members.
If you are an event admin, you will be able to upload documents to the event, to share with the other event members. Once you upload the documents, we will store and process them on our servers. Keep in mind that, once uploaded, any document you share can be viewed, downloaded or shared by other event members (and can be edited or deleted by other event admins).
If you are an event member, you can send chat messages to other event members. We will store and transmit these messages for you through our server, so that the other event members can receive them. Keep in mind that, once sent, any messages you share can be viewed and copied by other event members.
We hate bugs. In order to keep tangery bug free, and to help isolate and troubleshoot issues such as bugs and crashes, we may collect information about the device which you use tangery on, such as the model and operating system.
How we may use the information we collect
In addition to the above, we may use information that we collect about you in the following ways:
Deliver and improve our products and services, and manage our business;
Provide you with customer support;
Perform research and analysis about your use of, or interest in, ours or others’ products, services, or content;
Communicate with you about products or services that may be of interest to you;
Conduct website or mobile application analytics;
For market research;
To provide you with personalised services, such as providing you with viewing recommendations and tailored advertising;
To gain insights which can help to improve the experience we provide with our app, and hopefully make our users' events even easier to plan and share.
Information we may provide to and collect from third parties
We rely on third party companies (such as Facebook, Google and Twilio) to help us to provide and improve our Services.
We may provide information to such third parties, which may include information about you and information about the devices you use to access our app, and information about the ways you use our app, to help us to provide and improve our Services or if we are required to do so by law. We are not in the business of selling your Personal Data. We consider protection of your privacy to be a vital part of our relationship with you. Therefore, we will not sell your Personal Data to third parties, including third party advertisers.
We may also receive information from such third parties, which may include personal information about you and information about the devices you use to access our app, and information about the ways you use our app, to help us to provide and improve our Services or if we are required to do so by law.
We may combine your Personal Information and/or information about your events and activities, with that which was provided by or collected from other users, to prepare collective profiles of our users and their activities for our internal use. Such information, and other information we derive from individual users’ information, allows us to continue to grow and provide you with a better quality app experience and more relevant Services. We may share such aggregated information concerning our users, without attribution of Personal Information, to other companies with whom we conduct business, or wish to conduct business.
Where your data is stored and transfers
We store your data on secure servers in the EU.
Protecting your information
We take what we believe to be reasonable measures to help keep your personal information from loss, misuse, unauthorised use, access, inadvertent disclosure, alteration and destruction. Only authorised employees are permitted to access personal information, and they may do so only for permitted business activities.
We want you to feel confident using our app. However, no system can be completely secure. Therefore, although we take steps to secure your information, we do not promise, and you should not assume, that your personal information will always remain secure. Users should also take care with how they handle and disclose their own personal information.
Updating your personal information
If you would like to update your name or profile photo, you can do this within the tangery app. Currently, you can’t change the phone number associated with your account within the app, however you can sign up to us again with your new number and create an account with that number.
Contact Us/ Delete your account
What will happen if we update this policy
This document was last updated on, and is effective from: 01 August 2017.